• When will my order be shipped?

If you place an order before the cut-off time (12 PM AEST), it will be processed and shipped the same day. Otherwise, your order will be shipped the next business day. We ship orders from Monday to Friday, excluding public holidays.

• How long will my shipment take to arrive?

All New Zealand orders are shipped via DHL Express. The shipping time is 1-4 business days after dispatch. Orders over 250 NZD qualify for FREE express shipping. For orders under 250 NZD, shipping charges will be applied based on the total weight of the order. The full shipping cost will be displayed at checkout.

PLEASE NOTE: The time frames above are estimates only. There may be unexpected delays.

• How can I track my order?

Tracking information will be provided for all orders. You will receive an email once your order is dispatched, so you can monitor its status at all times.

• Do you offer store pickup?

Unfortunately, we do not offer store pickup at this time.

Please visit our shipping policy page to learn more.

This product is strictly for professional use only and is not intended for home use. Ensure you have completed the necessary training before purchasing. Always refer to the instructions on the product page to prevent misuse.